Resolved
After 46 minutes

We've now resolved the incident. Thanks for your patience.

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Nic Coates
Identified
After 16 minutes

We have identified a faulty power supply connected to the server. Engineers are on site now to replace the power supply. We appreciate your patience during this incident.

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Nic Coates
Investigating

We are currently aware that customers who are hosted on pluto.example-inc.com are experiencing issues with websites loading, specifically taking several minutes to load.

We are actively investigating and will provide updates as soon as new information becomes available.

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Nic Coates
Began at:

Affected components
  • Web Services
    • Web Hosting